Frequently Asked Questions
Select BOOK NOW at the top of the page to inquire about availability and services.
We are by appointment only, however give us a call—we might have a gap for the day or time you're looking for.
We typically do an over-text consultation and the stylist will let you know if an in-person consultation is required.
Cancel before 48 hours and there is no charge. Between 24-48 hours it will be 50% of the services booked. Same day cancellations result in a $100 cancellation fee.
Come with clean, dry hair unless otherwise instructed by your stylist.
When you select BOOK NOW, one of our stylists will reach out to help you choose the right service and book your appointment.
There are many factors including hair length, previous color, and the service you choose. Generally 2-3 hours on average, but some services can take up to 6 hours.
Yes, we offer extension services! Contact us to discuss options and schedule a consultation.
Extensions typically require a move-up appointment every 6-8 weeks. Your stylist will provide specific home-care instructions and product recommendations to keep your extensions looking their best.
We take a healthy-hair approach to all lightening services. Your stylist will assess your hair condition, discuss realistic expectations, and use professional products like K18 to maintain hair integrity throughout the process.
That's completely okay! Our stylists will guide you through a thorough consultation to help you find a look that suits your style, lifestyle, and hair type.
If you need an adjustment, please contact us within 7 days of your appointment.
For the safety and comfort of all our guests, we ask that you come alone to your appointment. If you have special circumstances, please contact us in advance to discuss.
Yes! We understand that sometimes you just want to relax. Let us know when booking if you prefer a quiet visit.
We accept all major credit cards, cash, Apple Pay, and Google Pay.